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Db87 FAQ — all your questions
All answers in one place

From opening an account to deposits, withdrawals, bonuses, and gaming rules — this FAQ page has answers to all your db87 questions. Check here before reaching out to support.

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The db87 FAQ is organized into six main sections — go directly to the one that covers your question.

Account

Registration, Login & Account FAQs

Deposit

Deposit & payment method questions

Withdrawal

Withdrawal & processing questions

Bonus

Promotions, Offers & Bonus FAQs

Gaming

Games, bets & casino questions

Security

Account security & verification questions

db87 FAQ — Complete Guide

Db87 is a trusted online gaming platform in Bangladesh, offering Live Casino, Sports Betting, slots, and much more. Thousands of Bangladeshi players enjoy db87 every day and often have questions. This db87 FAQ page is designed to provide the most accurate and thorough answers to those questions.

If you're new to db87, start with the Account section. For questions about deposits or withdrawals, head to the relevant section. To learn about bonuses and promotions, check the Bonus section. Every answer has been written in plain language with Bangladeshi players in mind.

Tips: Questions are organised into categories below. Scroll directly to the section you need, or click the category cards at the top. If you still need help, reach out to our 24/7 Live Chat.
Account questions

Opening an account on db87 is quick and easy. on the Registration page Go there and fill in the form with your mobile number, preferred username, and password. Then verify with the OTP sent to your mobile and your db87 account will be activated instantly. The whole process takes just 2-3 minutes.

No, each person is only permitted one db87 account. Attempting to create multiple accounts using the same mobile number or personal details may result in all accounts being suspended. If you're having trouble accessing a previous account, Login page reset your password from there.

First, make sure you're entering the correct mobile number or username and password. Entering the wrong password multiple times may temporarily lock your account. Login page click "Forgot Password?" and set a new password using the OTP sent to your mobile. If the issue persists, contact us via Live Chat.

KYC (Know Your Customer) verification confirms your identity and strengthens your account security. db87 may require KYC for large withdrawal amounts. To complete verification, submit a scanned copy of your National ID (NID) or passport. The process is typically completed within 24–48 hours.

To close your account, contact us via live chat or email. The support team will verify your identity and complete the account closure process. Before closing, make sure your balance is zero and there are no pending withdrawals.
Deposit FAQs

You can deposit on db87 via mobile banking, bank transfer, and various e-wallets. Simply select your preferred payment method and follow the instructions. Deposits are generally credited to your db87 account instantly.

The minimum deposit amount on db87 may vary by payment method. Mobile banking typically allows you to start with a very small amount. Check the deposit page or ask support for the latest limits.

Deposits are usually instant, but occasional network delays may cause a short wait. If your funds haven't arrived after 15 minutes, contact Live Chat with your transaction reference number. Keeping a screenshot of the transaction will help resolve the issue faster.

db87 does not charge any additional fees on deposits. However, your payment provider or bank may apply transfer charges — this depends entirely on the payment method you use. Check your payment provider's fee structure before making a deposit.
Withdrawal questions

db87 withdrawals are typically processed within 24 hours of your request. Mobile banking withdrawals are the fastest, often completing within a few hours. Bank transfers may take slightly longer. For more details, Withdrawal guide to find out more.

Minimum and maximum withdrawal limits on db87 may vary depending on the payment method and your account's VIP tier. VIP members generally have access to higher withdrawal limits. For the latest information, Withdrawal page or ask our support team.

There are several possible reasons why a withdrawal may be held up, such as:
  • Incomplete KYC verification
  • Bonus wagering requirements not met
  • Incorrect bank or wallet details provided
  • Account security verification required
If your withdrawal is held up for any reason, contact Live Chat right away.

For security reasons, db87 generally recommends withdrawing via the same method used for your deposit. This helps prevent money laundering and keeps your account protected. If you'd like to withdraw using a different method, please contact support beforehand.
Bonus & Promotions FAQs

A welcome bonus is available when you open a new account on db87 and make your first deposit. The bonus is credited to your account automatically. For the latest bonus offers and terms, Promotions page to find out more.

A wagering requirement is the condition you must meet before withdrawing bonus funds — it specifies how many times you need to bet the bonus amount. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount. Each db87 bonus has its own wagering terms, and those are on the Promotions page are listed there. Check in advance whether bets on specific games count toward the requirements.

Yes, db87 regularly offers free spins, cashback, reload bonuses, and special seasonal promotions. These offers change from time to time. To see the latest active offers, Promotions page Check back regularly — VIP members receive exclusive special offers.

db87 has a referral program where you can earn bonuses by referring friends. When someone registers and deposits using your referral link or code, you receive a reward. For full terms and reward details, Promotions page to find out more.
Gaming questions

db87 has an extensive game library. You'll find Live Casino (roulette, baccarat, blackjack, poker), slots, Sports Betting, cricket, football, tennis, and much more. Casino, Live Casino and Bet See the full list on the page.

Yes, db87 is a fully mobile-friendly platform. You can download the db87 app and play on both Android and iOS devices. It also runs smoothly in your mobile browser. To download the app, on the Download page Go there.

db87 Live Casino lets you play real-time games with professional dealers. Some tables also feature Bengali-speaking dealers. For the full Live Casino experience, Live Casino page to find out more.

db87 Sports Betting covers cricket, football, tennis, badminton, basketball, hockey, and many more sports from around the world. Live betting is also available for major tournaments including the IPL, BPL, and World Cup. To learn more, Bet page to find out more.
Security FAQs

Yes, db87 is a licensed and regulated online gaming platform. All data is secured with 256-bit SSL encryption, and the platform is kept safe around the clock through advanced anti-fraud systems and regular security audits.

Log in to your db87 account and go to the Settings or Security section. From there, enable Two-Factor Authentication (2FA). Each time you log in, a one-time OTP will be sent to your mobile to verify your identity. This significantly improves the security of your account.

If you suspect unauthorised access to your account, take these steps immediately:
  • Change your password immediately
  • Contact db87 support urgently
  • Request a temporary account lock
  • Check your recent transaction history
db87 support will investigate promptly and take the necessary action.

No, db87 does not sell or share your personal information with any third parties. Your data may only be used in limited ways for payment processing or legal compliance. For more details, please read our Privacy Policy to read more.

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